Please review your most recent online shopping experience with K&L Wine Merchants. We appreciate your honest feedback.

How satisfied are you overall with this purchase experience at K&L Wine Merchants?

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How likely are you to recommend K&L Wine Merchants?

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	Not at all likely		Unlikely		Perhaps		Likely		Highly likely

Likelihood to recommend	Likelihood to recommend1	2	3	4	5	6	7	8	9	10	n/a	n/a

How likely are you to purchase from K&L Wine Merchants the next time you are in the market to buy this type of product?

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	Not at all likely		Unlikely		Perhaps		Likely		Highly likely

Likelihood to buy again	Likelihood to buy again1	2	3	4	5	6	7	8	9	10	n/a	n/a

How many online purchases have you made from K&L Wine Merchants in the last six months?

How much did you spend on your last purchase from K&L Wine Merchants? (Including shipping, handling and taxes)

Did you receive your order on-time?

How frequently do you purchase in-store (if applicable) from K&L Wine Merchants?

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